Complaint form

Please use the following form to notify the Competition Bureau if you believe that a company or an individual has contravened the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act, or the Precious Metals Marking Act.

Click here to find out what issues the Bureau deals with or not.

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Please note that the Competition Bureau does not provide legal advice. Furthermore, it is not a consumer protection agency and cannot act on your behalf to obtain reimbursement or to settle a dispute between two parties.

Complainant's Information

How much personal information you provide is up to you, however too little information may impact our ability to properly respond to or handle your request. To learn how we safeguard your personal information, please read our Privacy Statement. If you don‘t provide your name and certain other information, it may be impossible for us to respond to or refer your request.

Mandatory fields are marked with an asterisk (*).

Does your complaint to the Competition Bureau come as a result of using the Collusion Risk Assessment Tool? (required)
Have you previously filed a complaint with the Competition Bureau regarding this issue? (required)
Company or Person Complained Against

Tell us about the company, organization or individual that you have a complaint against. Please provide as much information as possible and attach all documents you might have on hand to support your complaint.

Details of Your Complaint

* Please provide us with information on the products and/or services supplied, along with a detailed description of the events, business conduct observed and any additional information you feel is pertinent to your complaint. Attach any and all documents you might have on hand to support your complaint.

For labelling complaints, it is very useful for us to see a photograph(s) of the item and all sides of the package and/or labels, the store or online purchase receipt, and any other relevant information or documents that came with the item.

Are you a victim? (required)
Are you attaching electronic file(s)? (required)
Upload requirements